Digital Transformation

Byte by byte to the digital business model

Digital transformation affects all industries. Taking steps that are not well thought out can be just as risky as not making any move at all. PwC will help you identify, and implement, the most appropriate options, all based on a matrix of services that connects all fields of strategy as well as all aspects of business.

Find out more about digital transformation:

 

Evolve your business with PwC’s Digital Services

What is digital change?



It is an art to remain successful into the future.

PwC provides support to companies undergoing transformation with a new type of approach. Proven models and methods are the obvious elements of this approach, but more is needed to achieve sustainable success. Art of Transformation, in which the transformation process becomes similar to a work of art, only comes about when the analysis PwC conducts with a company gives rise to a vision that is integrated into daily business, while keeping in mind the human factor.

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Fit for the future with integrated solutions

Social media, e-commerce, mobile Internet – digital technology is firmly rooted in our daily lives. Tablets and smartphones are rapidly altering the way we communicate and consume, and will without doubt continue to do so. This means that companies must complete their transformation from the conventional to the digital business model quickly and appropriately. You can rely on PwC as an expert partner. We support your digital changeover from analysis and strategy through to implementation. And we back you with one clear goal: to create sustainable value for your digital future.

We would be pleased to give you a personal presentation detailing the integrated solutions at our disposal and showing you how they can impact your future business. We look forward to hearing from you. Your contact for digital transformation >> contact form

Social media and collaboration


90% of consumers trust their friends’ recommendations (1)

Key issues

Web 2.0 makes it possible to network, communicate and do business with customers and partners as never before. Digital channels are also usable internally, boosting commitment and enhancing productivity. Success depends on getting it right: in innovation, strategy and governance.

What PwC offers

We devise a social media and collaboration strategy that fits your business and corporate culture and embraces all relationship groups. We render innovative solutions in the fields of search and knowledge management and think integrally about processes, systems, security, data protection and associated legal risks. We wrap up by evaluating the impact of your strategy.

 

Multichannel and mobile


By 2014, more people will be accessing the Internet from mobile connections than from desktop computers (2)

Key issues

More digital means more mobile: interactive media influence customer and purchasing behaviour. Modern people increasingly consume online. Mobile devices, high-speed links and cloud applications facilitate contact with customers, employees and suppliers. The advantage lies in intelligent networking of channels, allowing you to stand out and become more efficient in the digital economy.

What PwC offers

We know what consumers expect and how you can satisfy their needs. We help you to introduce an integrated mobile and multichannel strategy that takes due account of technical, legal and fiscal aspects. And we support you as you implement and monitor your strategy.

 

Analytics and insights


90% of all the world’s data was generated in the past two years (3)

Key issues

Growing numbers of digital channels are increasing the flood of market and customer data. This poses a challenge, but also offers potential. Only those efficient in the use of data, who recognise trends and personalise offers, can respond promptly to changes in the market and in consumer behaviour. The winners amid present-day competition are not the biggest, but the quickest. Big data solutions help you to secure and retain the leading edge.

What PwC offers

We help you make use of data for your business processes in a targeted manner. We develop an analysis and evaluation system which enables you to deploy data successfully in your mobile and multichannel sales and marketing strategies. By doing this, we pave the way for the right decisions: from customer orientation to recognising and tapping potential, automating service processes and spotting pitfalls.

 

New markets and technologies


By the end of 2016, over 50% of the ‘Global 1000’ companies will have stored sensitive customer data in the cloud(4)

Key issues

Digital transformation is opening unimagined possibilities – as long as they are recognised and successfully used. The new technology calls for foresight when it comes to developments and trends. An understanding of local and global processes and sequences is also necessary. Investing in the right solution at the right time requires thorough industry and sector expertise, the optimum digital strategy and a well-defined culture of innovation.

What PwC offers

We ensure that your breakthrough into the digital age is a success – from the word ‘go’. We analyse your existing plans, develop your digital business strategy, optimise your processes and lay the foundation for rapid action. We support you in redesigning your innovation processes, for example by implementing open innovation and crowdsourcing. We also help you to tap potential and improve value creation, thereby strengthening your company’s long-term position.



Spark: innovation to benefit our clients

PwC pools the expertise of 180,000 talented employees to achieve the best solutions for our clients. We don't just talk about implementing digital solutions - we actually implement them, profitably! Evidence of this can be seen in the field of social business collaboration. PwC's Spark social network, based on the Jive platform, enables us to do business securely in a contemporary way, networking round the world.

Spark earned the coveted Jive award in the 'New Way to Business' category at JiveWorld12 in Las Vegas. The judges selected PwC for the winner because of how the company mastered the use of Jive, networking 180,000 employees in 156 countries and changing their way of working - permanently and successfully.

Your contact for digital transformation >> contact form




(1) http://www.socialnomics.net
(2) Morgan Stanley Research – Internet Trends, April 2010
(3) IBM – Big Data, Oktober 2011
(4) Gartner predicts, 2012

 


 


Publications

How sociable is your company?

Social media are quintessentially sociable. Their impact extends to all aspects of our lives and, because of their sociability, the dividing lines become blurred.

Secure in a cyber world

The opportunities created by the Internet are far from risk-free. For organisations this means a change in the overall approach towards cyber security is needed.

Social media: going interactive to achieve business goals

Given the rapid spread of social media companies today need to rethink their strategies: dialogue is the new alternative to one-way communication; action now means interaction.