Three theories on the consequences of digital transformation for financial service providers – June 2017
Digitalisation is one of the key objectives for the Swiss financial sector. New and effective business models are required – but they are hard to identify. Financial service providers and their clients are facing a quiet revolution: Industry 4.0. For one thing, the silent advance of data is changing how bank employees work – they will soon have software robots for colleagues. Added to this, tax administrations are introducing the consistent use of the new data streams through laws and appropriate investment. The arrival of automatic information exchange (AIE) in 2017 is like the white ripple along the coast that announces an imminent tidal wave. The following pages contain three theories for stimulating thinking around the future of digital development.