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Trends in manufacturing: transforming your Field Service team

How can we digitally transform and enable our Field Service teams?

About the webinar

They are probably closer to the customer than any group in your organisation, so how can you get the most out of your Field Service team?

With the Fourth Industrial Revolution taking place and advancements in technology, the Field Service discipline is ready for change. Companies are finding numerous opportunities to improve the way these teams interact with the customer. Regardless whether your fleet is in the single digits or thousands.

Watch the replay of this one-hour webinar to get to know more about several topics that are at the top of the priority list for manufacturing companies including:

  • Trends in Field Service and Field Service tech
  • A framework for thinking about transforming your Field Service teams
  • Maturity model to assess where you’re at compared with peers
  • Case study for an award-winning client who took bold steps to change the Field Service model

Maybe most importantly you’ll see the return companies are seeing from making the bold decision to bring their Field Service teams into the digital age.

Why you need to watch the recording

  • Functional and industry experts share their opinions
  • Hear real challenges success stories from companies like yours
  • See a demo of an award-winning Field Service tool built on Salesforce

Take an hour to get smarter about things that matter to your boss and industry peers!

Date and time

9 December 2020, 2pm


The webinar will be held in English.


To sign up for this webcast, please complete the registration form available below. A couple of minutes after submitting your form, you will receive a confirmation email, including the link to access the session. Should that not be the case, please reach out to us.

This webcast is free of charge.

Our speakers

Carl Haynie
Director, Customer Practice, PwC Switzerland 


Evgenij Starchak
Advisory Manager, PwC Switzerland


Mudit Jain
Director, PwC Germany

Contact us

Carl Haynie

Carl Haynie

Director, Customer Centric Transformation, PwC Switzerland

Tel: +41 79 597 23 32