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Legal Tech & Managed Legal Services

Redefining Legal Services

Legal budgets have become tighter in recent years while at the same time, complexity has significantly increased and the acceptable response time has decreased. Therefore, almost all companies are rethinking their approach to meet these challenges.

At PwC, we understand these challenges of our clients and help them to find ways to stay competitive and ahead of the curve. We fully embrace Legal Technology (Legal Tech) and are committed to use it to its fullest to deliver better, more efficient and more comprehensive services to our clients. We also help clients to implement innovative solutions.

Furthermore, we see Managed Legal Services (MLS) as one of the most important future service models in the legal field. The efficient, high quality and yet cost-saving solution is freeing up skilled in-house lawyers and paralegals to focus on more strategic topics and important legal questions. As PwC, the delivery of such services is at our core benefitting from our multidisciplinary skill set.

Our redefining services

Legal Tech

Legal Tech refers to software solutions and online services supporting or automating legal working processes.


Managed Legal Services

When talking about Managed Legal Services (MLS) we understand the interaction of the core elements processes, technology and people.


L3M Health Check

In a first step, we use our proven Legal Management Maturity Model (L3M) to assess the status quo of your legal functions. In a workshop-based approach, we perform a health check of your corporate legal function to identify working areas that can be supported by Legal Technology.

On the level of single items, interviewees can pick the current level of maturity and opt for the desired level of maturity. We have suggestions for different levels of maturity for selected items. The suggested maturity level of the items has been generated on benchmark experience as well as professional and regulatory standards.

Our L3M approach


Identify key stakeholders together with the general counsel and with management to attend a collaborative workshop or interviews. We prepare and lead the relevant workshops and interviews.


Hold a collaborative workshop or interviews combined with a desktop review of relevant documents/policies. We assess the current state of the legal function in each areas.

Report and Recommendations

We provide a report showing the relevant maturity level for each area. This report also includes recommendation on how to move to the target model you desire. Recommendations are based on our global network experience.

Post L3M Assistance

Use of L3M on an ongoing basis to monitor and test your legal risk management periodically and ensure that the desired state has been achieved.

Your L3M benefits


L3M distills the relevant legal issues down into manageable portions.


Illustrate the strategic direction of the legal function and communicate it to stakeholders.

Facilitate benchmarking

Facilitate informative benchmarking with organizations of similar industry or size.

Show potential

Identify areas that can be supported by Legal Technology and our Managed Legal Services.

Contact us

Dr. Günther Dobrauz

Dr. Günther Dobrauz

Partner and Leader Legal, PwC Switzerland

Tel: +41 58 792 14 97

Philipp Rosenauer

Philipp Rosenauer

Head Regulatory Implementation Services, Legal, PwC Switzerland

Tel: +41 58 792 18 56

Dr. iur. Marc O. Morant

Dr. iur. Marc O. Morant

Attorney-at-law, LL.M. Head Legal Business Services (NewLaw) & Contingent Workforce, PwC Switzerland

Tel: +41 58 792 18 53

David Bundi

David Bundi

Director, Head of Compliance, RegTech & LegalTech, Legal, PwC Switzerland

Tel: +41 79 625 58 20