Specialised skills on demand

Bridging the niche gap in legal teams

Building In-House Legal Capacity with Flexible Legal Resources
  • Insight
  • 4 minute read
  • 07/04/26
Philipp Rosenauer

Philipp Rosenauer

Partner, Legal, PwC Switzerland

In-house legal teams are adept at managing volume, but challenges arise when the business demands precise answers urgently. One moment, it is a surge of data protection queries tied to a new product feature. The next, it is an AI governance policy, a sanctions issue buried in a supply-chain contract, or sustainability disclosures suddenly gaining board-level attention.

Meanwhile, the compliance and regulatory landscape is growing more intricate and interconnected. New requirements are emerging rapidly, and technology-related risks, especially around cyber security, data protection and privacy, are high on many organisational agendas. This increasing complexity often disrupts business operations.

This scenario creates what we call the 'niche gap': the space between what a core team can manage daily and the specialised expertise needed in short, intense bursts. Hiring permanently for every niche is not feasible, and expecting a small team to handle these demands can lead to burnout and increased risk.

Why niche gaps are growing

First, regulation is not just increasing; it is layering. Organisations face overlapping obligations across data, cyber, AI, ESG and sector-specific rules, often with varying timelines, documentation expectations and governance requirements. Consider the EU AI Act as an example. For legal teams, staged timelines mean governance and documentation must be established early, while advice needs to evolve as guidance and enforcement mature. You might not need that expertise year-round, but you do need it swiftly when initiatives go live.

Second, the intersection of law, technology and operations is becoming more pronounced. Legal departments are experiencing rising demand for their services, while the adoption of technologies like AI is accelerating. This combination creates intense but often episodic needs for specialised skills, challenging traditional headcount planning.

Third, the market is normalising alternative delivery models. Corporate law departments increasingly rely on such models for flexible resourcing, often citing the need for subject-matter expertise and managing capacity overflow as key drivers. Consequently, flexible resourcing is becoming a standard tool for maintaining quality and speed without carrying every niche skill on the permanent payroll.

What “specialised skills on tap” looks like in practice

Filling the niche gap does not mean replacing your in-house team. It means safeguarding what only your core team can provide, namely institutional knowledge, stakeholder trust and risk ownership, while giving you rapid access to specialised expertise when it matters.

At PwC, our Flexible Legal Resources (FLR) are designed precisely for this purpose: enhancing a team with the right expertise without committing to long-term engagements, while helping reduce fixed labour costs and allocate resources as needed. From your perspective, the key is control, as the flexible professional operates as an extension of the existing team, under its priorities and governance.

In practice, 'specialised skills on tap' often follows one of three patterns. It might be a targeted expert who drops in to deliver a defined output, such as a policy, playbook, template suite, training module or risk assessment. It might be an embedded expert for a set period (for instance, two to three days per week for a quarter) who helps you navigate a demanding cycle while keeping decisions close to the business. Or it might be a small 'pod' that combines complementary skills to deliver an end-to-end outcome with a single point of coordination. The point is to match the resourcing pattern to the work, without long-term hiring for a capability you only need intermittently.

The common thread is speed to impact. When the business is moving fast, it is rarely helpful to engage expertise that starts by rediscovering your context from scratch. Integrate specialised support quickly with clear scope, access and a shared definition of done, and it becomes a lever for throughput and risk reduction, not a management burden. 

How FLR creates lasting value, not just short-term relief

The best use of specialist capacity isn’t just to get through the peak. It’s to leave your legal function stronger afterwards.

One way is knowledge transfer: turning specialised work into reusable assets. Instead of answering the same question 50 times, you end up with a playbook, a decision tree and approved positions that your team can apply consistently. Another is fewer surprises: specialised input at the right time helps prevent rework, avoid delays and reduce the risk of inconsistent advice. A third is resilience: by protecting the core team from constant overload, you create more space for proactive, strategic work.

With demand rising and stress levels high across the profession, the niche gap is not going away. The question is whether you address it reactively or build an on-demand layer into your legal delivery model.

If you are observing recurring niche gaps in your organisation, flexible legal resources can help you access specialised skills quickly, maintain control of outcomes and protect your core team so it can focus on its primary functions. 

Contact us

Philipp Rosenauer

Partner, Legal, PwC Switzerland

+41 58 792 18 56

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Julia Merz

Manager, Business Development Manager | Payroll Services & Flexible Legal Resources , PwC Switzerland

+41 58 792 29 49

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Anna Eisaks

Talent Management, Flexible Resources, Legal, PwC Switzerland

+41 58 795 29 49

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