Telecommunications and Media

The Future of Telecommunications and Media

Globalisation, digitalisation, restructuring and convergence

No economic sector is presently changing faster than the technology, communications and media world. We can help you capitalise upon change and growth for the benefit of your company.

Our expertise

  • Data analysis / Big data
    Do you want to analyse your customer data to increase sales and establish closer ties with your customers ? With our data analysis support you could gather profitable information.
  • Process optimisation / IT strategy
    Flexible processes are the basis for innovation, and these demand the right IT solutions. We can work with you to analyse and optimise your processes.
  • Risk management
    The technological revolution has shifted traditional boundaries. Yet, whilst the new Cyber-era provides opportunities for innovation and increased productivity, it also poses new risks. We can help you to exploit the opportunities whilst avoiding the hazards.

Research and insights

A people-centric approach for a successful front-office transformation

A people-centric approach for a successful front-office transformation

The new market reality brought about by the digital transformation is forcing companies to change their business models. The digital era has given birth to a new mindset among end-users, customers and consumers. We all expect service and content that is relevant to what we are doing – anytime, anywhere, and in the format and on the device of our choice. It is this journey that dictates a company’s strategy and the need for change.

Our experts

Patrick Balkanyi

Leader Swiss GAAP FER, Zurich, PwC Switzerland

+41 58 792 26 76


Bogdan Sutter

Director Advisory, Strategy and Digital Change Expert, Bern, Bern, PwC Switzerland

+41 58 792 77 51