The rising tide of suspicious activity reports: Challenges for MROS

The rising tide of suspicious activity reports: Challenges for MROS

Switzerland’s fight against money laundering will continue in 2026 with a strong focus on verifying client identities and beneficial owners, clarifying suspicious transactions, and transparency - supported by the planned introduction of the transparency register in mid-2026. Advanced technologies such as AI will play a central role, as financial institutions (FIs) increasingly adopt AI to combat financial crime.

The results of the latest FINMA survey published in April 2025, conducted with around 400 Swiss FIs concerning their use of artificial intelligence (AI), shows that the move toward advanced technologies in the Swiss financial sector is already well underway. Today, 50% of Swiss FIs use AI, and another 25% plan to adopt it within the next three years. On average, institutions operate five AI applications, with nine more in development. Larger institutions tend to deploy a broader range of AI tools, while smaller players frequently rely on external providers - introducing additional outsourcing risks.

Generative AI applications, such as chatbots, are now commonplace, and half of all institutions have formal AI strategies addressing data protection, cybersecurity, and risk management. At the same time, FINMA has emphasised key risks relating to data quality, explainability, and outsourcing; advising institutions to consult before deploying AI in critical processes or when calculating regulatory parameters.

FIs are also increasingly leveraging AI‑enabled tools to support SAR preparation for enhancing data analysis, anomaly detection, and the identification of suspicious activity - an evolution that, among other factors, directly impacts reporting volumes and the associated demands placed on MROS.

The Impact of Rising SAR Volumes on MROS

MROS has experienced a sharp rise in SAR volumes, with a 40% increase in 2025 compared to 2024 (from 15,141 cases to 21,087). According to its head, Anton Brönnimann1), MROS expect to receive between 30,000 and 40,000 SARs/STRs (Suspicious Transaction Reports)2) in 2026. This rise is driven not only by technological advancements and behaviour-based transaction monitoring but also by growing regulatory pressure, increased awareness across the financial sector, and the fear of personal sanctions (including criminal prosecution at Compliance Officer level).

At the same time, a trend toward “defence reporting” - where institutions file reports to mitigate the risk of underreporting - has further intensified MROS’s workload. MROS has observed an overall decline in SAR data quality, with many containing incorrect, incomplete, or low evidentiary value information. Investigations are often submitted prematurely or based on isolated indicators, without a full assessment of underlying contexts or linkages.

1)Source: https://www.swissinfo.ch/eng/various/swiss-anti-money-laundering-office-overwhelmed-by-surge-in-reports/90227878

2)Often the term “SAR” is used as a general term that covers both Suspicious Activity Reports (SARs) and Suspicious Transaction Reports (STRs). In practice, we often say “SAR” to refer collectively to both SARs and STRs.

Capacity Challenges and Regulatory Response

The combination of rising volumes, increasing case complexity, and declining data quality places significant pressure on MROS’s team. Although MROS applies a risk-based approach - prioritising cases linked to terrorism financing, organised crime, and major financial offences - resource constraints mean that some reports risk being overlooked. According to Brönnimann, the team would need to double in size to manage the caseload effectively.

Recognising these capacity challenges, the Swiss Federal Council tasked the Federal Department of Justice and Police (FDJP) in September 2025 with examining alternative funding models for MROS, including a fee-based system. Specific proposals, supported by the Federal Department of Finance (FDF), are expected by the end of 2026. Establishing a sustainable funding model would mark an important step toward strengthening the long-term operational capability of Switzerland’s financial intelligence framework.

Modernisation, Technology, and the FIU 2.0 Initiative

In its 2024 Annual Report published in May 2025, MROS highlighted the urgent need to streamline reporting processes and enhance efficiency through targeted investment in IT infrastructure. Modern analytical tools capable of processing large, complex datasets are becoming indispensable, given the volume of information involved. Just like financial institutions, FIUs need to be able to rely on advanced, compliant software to ensure timely and effective analysis. Further to address these challenges, MROS announced the launch of the “FIU 2.0” study in early 2026, which will propose concrete measures and include an international benchmarking of its capabilities.

Further guidance for financial institutions to improve reporting quality came in August 2025, when MROS published its first Negative Typology Report. Unlike traditional typology reports, which illustrate when a SAR is required, this new report provided examples where a SAR may not be required. Its objective is to ensure that reports are grounded in well-founded, objectively verifiable facts rather than filed defensively.

Advanced Technology combined with Human Expertise: A win for MROS and Financial Institutions

One thing is clear: there will be no way around using AI tools in the future when it comes to fighting financial crime. According to the circular 20241122-3-EN issued by the Hong Kong Monetary Authority (HKMA), Authorized Institutions are expected to adopt AI‑enabled monitoring systems, which are considered far more effective than traditional ones. For FIs operating in Hong Kong, AI adoption is now a regulatory expectation. In short, “Adopt AI for suspicious activity monitoring - or justify why not.”

This trend is not limited to Hong Kong. Globally, regulatory bodies are increasingly expecting the use of AI in combating financial crime. When deployed efficiently, AI can greatly support not only FIs but also Financial Intelligence Units (FIUs), such as MROS, by automating routine tasks, transaction monitoring, and improving the speed and quality of analysis. However, these benefits depend on thoughtful implementation paired with strong human oversight to ensure reporting quality, data accuracy, and high investigative standards.

Ultimately, striking the right balance between AI-driven efficiency and human judgment will be key. When applied wisely, AI has the potential to reduce unnecessary reporting, ease the workload of MROS, and help both FIs and the authority prioritize high-risk, high-impact cases - effectively strengthening the fight against financial crime.

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Jennifer Marie Schmidt

Manager, Risk & Regulatory, PwC Switzerland

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