Angela is a Director in Assurance at PwC Switzerland. Beyond her core role, she serves as a Mental Health First Aider, supporting colleagues who may be struggling and guiding them towards the right resources. Read on to hear more about her experience and why this role matters to her.
1 Tell us about yourself and your role as a Mental Health First Aider
I’m Angela, a Director in Assurance at PwC Switzerland, leading teams and client engagements in a high-pressure environment. As a Mental Health First Aider, I’m a point of contact for colleagues who may be struggling. My role is to listen without judgment and guide them towards appropriate resources or professional help.
2 Can you describe a moment where you felt you made a real difference for a colleague?
I once noticed a colleague seemed more stressed and quieter than usual. I checked in with her privately and gave her time to talk about what was going on. She later said it helped to be listened to and to know someone cared.
3 Why do you think it's important for a workplace to have Mental Health First Aiders?
I believe it is important because work can be stressful, especially with constant pressure, fast-paced changes, and highly demanding environments. Mental Health First Aiders can help people feel supported, talk about problems, and find the right help when they need it.
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