Is digitalisation always an advantage?

Philipp Rosenauer
Partner Legal, PwC Switzerland

In discussions about ‘NewLaw’, sooner or later the topic of digitalisation will be raised. Often, digitalisation is praised as the cure that will help corporate legal departments to become more efficient. But the truth is that every digitalisation project needs a strategy – and that it can also sometimes make sense not to go digital in certain areas. To help you develop a digitalisation strategy for your corporate legal department, we have compiled the following step-by-step plan:

  1. Analyse and prioritise requirements:
    1. Search for highly structured, repetitive processes and rules that can be automated
    2. Conduct a comprehensive cost-benefit assessment to analyse the benefits of digitalisation
    3. Decide which processes are suitable for digitalisation
  2. Simplify processes and rules
    1. Eliminate superfluous steps
    2. Reduce the selected processes and rules to the essentials
    3. Create a standardised format that can be automated
  3. Select ­the blueprint technology
    1. Assess the technological capabilities of users
    2. Decide which technology solutions meet their needs
    3. Select technology
  4. Implement
    1. Build small teams to achieve rapid results and speed up implementation
    2. Tackle quick wins first
    3. Organise resources to optimise the technology on an ongoing basis
  5. Manage risks
    1. Assess acceptance risk (consider the possibility that users may not wish to use the technology)
    2. Examine the benefits and financial risks of implementation
    3. Assess readiness of suppliers to support implementation and to update technology

If you are interested in exploring the opportunities for digitalisation in your corporate legal department, please feel free to visit our website or contact one of our team members.


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Philipp Rosenauer

Philipp Rosenauer

Partner Legal, PwC Switzerland

Tel: +41 58 792 18 56