Retail Trade & Consumer Goods

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    Digitisation as a retail opportunity

    Today's digital world presents retailers and consumer goods manufacturers with new challenges - for example, in data protection. You can use these changes in the business landscape as fresh opportunities to develop sustainable strategies to reduce costs and increase your productivity.

    Our services in the Retail and Consumer sector

    • Digital transformation
      Do you have enough data to assess your customers' needs? We can help you to create a consistent consumer experience – across all your sales channels.
      Learn more

    • Cost reduction and process optimisation
      Effective supply-chain management can significantly reduce your costs. We will analyse your existing processes and identify your optimisation potential.
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    • Sustainability
      Climate change and resource scarcity are changing your customers' expectations. We can work with you to develop a coherent strategy which will appeal to your customers.
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    • Security and privacy
      Do you understand all the security risks posed by online shops, cloud solutions and social media? We can help you eliminate these risks and so protect your own data, and that of your customers.
      Learn more
    Mike Foley
    Retail and Consumer Territory Leader, Lausanne
    Tel: +41 58 792 82 44

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    2016 Total Retail Survey – Switzerland

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    Fit for the future 17th Annual Global CEO Survey

    Key findings in the retail and consumer goods industry. This sector key findings report takes a closer look at responses from retail and consumer goods CEOs. It is based on 344 interviews with 145 retail CEOs and 199 consumer goods CEOs in 55...


    Opinion paper – Megatrend Technology

    Business Booster Data Analytics Seven Theses – August 2015

    Total Retail Study 2015 – Swiss Retail in the Age of Disruption

    The retail industry is undergoing a digital transition. As part of its Total Retail Study, PwC asked consumers about their shopping habits – and made some interesting discoveries.

    - The Swiss order comparatively little via the Internet.
    - Some new market segments have appeared.
    - Customer loyalty is still low for many Swiss brands.
    - Mobile Commerce is still relatively unknown.

    Learn more