In the fast-moving world of assurance and technology, working together brings new ideas to life. We talked with Dikshant and Markus, PwC experts who teamed up to enhance assurance through smart technology.
Their collaboration shows how combining business goals with technology can lead to better services and set new standards in audit technology.
Markus Gutmann is a Manager in Technology and Transformation
Dikshant Pradhan is a Senior Manager in Assurance
How did the collaboration come about and what was your role?
Markus:
Our collaboration began with the shared goal of enhancing assurance through smart technology. In my role as an AI Engineer and Project Manager, I translated assurance needs into scalable digital solutions, focusing on connecting innovation with execution.
Dikshant:
I agree with Markus. We saw an opportunity to integrate assurance procedures with cutting-edge technology to improve accuracy and efficiency. I led the assurance transformation, ensuring compliance and bridging gaps between the business and IT.
Can you share examples of how your combined skills and insights helped you to create innovative solutions?
Dikshant:
By merging assurance expertise with technology skills, we designed solutions that cut down manual tasks, quickened processes, and boosted accuracy. This allowed us to focus more on creating value with our clients.
Markus:
Additionally, our combined expertise led to impactful solutions, such as automating tasks, improving data access, and smarter reporting. Our teamwork ensured these innovations were both practical and scalable.
Did you encounter any challenges in the collaboration? If so, what did you learn from these?
Dikshant:
One issue was ensuring requirements were clear for smooth delivery. This taught us the value of precise requirement and information gathering, as well as stakeholder engagement, which aligned assurance goals with tech capabilities.
Markus:
Balancing innovation with compliance presented a challenge. We discovered that involving Risk and other stakeholders from across the business early on was crucial. Their insights helped shape a safe and scalable governance model.
How has the implementation of these solutions had an impact on business operations?
Markus:
These solutions have enabled value creation across multiple Lines of Service. By planning for scalability, we've facilitated broader adoption, such as firmwide automated text anonymisation, enhancing efficiency and innovation.
Dikshant:
I see these innovations as game-changers. They've boosted efficiency, reduced turnaround times, and kept us ahead of industry trends. Our participation in tech pilots has positioned us as leaders in audit technology.