Committed to quality - Quality assurance builds trust
Transparency Report 2025
Welcome to our 2025 Transparency Report
For over 175 years, PwC has been one of the world’s leading independent auditors. Our role as a trusted partner has never been more important– in a world increasingly shaped by innovation, complexity, and uncertainty, where the reliability of information is being questioned more than ever before. In this environment, we must earn the trust of our clients and society every day through transparency, integrity, and the highest quality.
Our 2025 Transparency Report documents the ongoing efforts of PricewaterhouseCoopers AG to build trust, adapt to changing conditions, and ensure the sustainable quality of our audit services. We are committed to more than mere compliance with standards: we embed quality into our corporate culture, invest purposefully in cutting-edge technologies – including artificial intelligence – and foster the continuous professional and personal development for our people.
Digital transformation, sustainability, and new regulatory requirements demand a more comprehensive understanding of audit and assurance. We provide reliable assessments of financial information, as well as also of environmental, social, and governance factors (ESG), and of topics such as data security and AI. This helps to establish a solid foundation of trust, enabling our clients to seize the opportunities presented by innovative technologies while responsibly addressing societal challenges.
In the 2025 financial year, our quality management system was reassessed and further developed in accordance with the international standard ISQM 1. This ensures that we fully meet our obligations – from the selection and support of trustworthy clients through to a structured, technology-supported execution of audits, transparent monitoring, and timely remediation of identified areas for improvement.
For us, transparency is not just a guiding principle but a lived practice: we publish our audit inspection results and disclose how PwC Switzerland performs on quality. At the same time, we work collaboratively, critically, and courageously to further develop our standards – always with the goal of fulfilling our role as an independent auditor with the utmost integrity and professionalism.
Our most valuable asset is our people; their diverse expertise and commitment are integral to the quality of our work. We are committed to investing in their training and development of our employees, as well as cultivating a culture that fosters diversity, inclusion, and mutual respect.
Claudia Benz
Quality & Regulatory Partner
PwC Switzerland
„Building trust in a world of complexity requires relentless focus on quality, innovation and integrity – these are embedded in everything we do at PwC.“
Transparency Report 2025
PwC network
PwC Switzerland is the leading audit and advisory company in Switzerland. As an independent member of the international PwC network, we help organisations and individuals create the value they are looking for. Whether your needs are international or local, large or small, we are on hand to serve as your partner for assurance, tax and advisory.
Learn moreOur approach to quality
At PwC, we define quality service as one that consistently meets the expectations of our stakeholders and which complies with all applicable standards and policies. An important part of delivering against this quality definition is building a culture across a network of more than 370,000 people that emphasises that quality is the responsibility of everyone. Continuing to enhance this culture of quality is a significant area of focus for our global and local leadership teams, and one which plays a key part in the measurement of their performance.
Our people
Our people strategy was developed in support of our broader business strategy, The New Equation. We’re focused on being the world’s leading developer of talent and enabling our people with greater agility and confidence in a rapidly changing world. Specific focus areas include creating a resilient foundation for times of change through supporting the well-being of our people and enabling effective delivery, developing inclusive leaders for a shifting world, and enabling our workforce for today’s realities and tomorrow’s possibilities.
Learn moreOur audit approach
The quality and effectiveness of an audit is critical to all of our stakeholders. We therefore invest heavily in the effectiveness of our audits, the skills of our people, our underlying audit methodology, by the technology we use, and in making the right amount of time and resources available. We pay close attention to the internal indicators and processes that routinely monitor the effectiveness of our risk and quality processes, and provide timely information about the quality of our audit work and any areas for improvement. Additionally, we consider what our various stakeholders require from us, what they tell us we need to improve and the findings of regulatory inspections on the quality of our work.
Learn moreMonitoring
We recognise that quality in the assurance services we deliver to clients is critical to maintaining the confidence of investors and other stakeholders in the integrity of our work. It’s a key element of our assurance strategy.
Responsibility for appropriate quality management lies with the leadership of PricewaterhouseCoopers AG. This includes the design and operation of an effective System of Quality Management (SoQM) that’s responsive to our specific risks to delivering quality audit engagements, using the network’s QMSE framework.
Learn moreContact us
Claudia Benz
Partner and Quality and Regulatory Leader, PwC Switzerland