Moving forward with a focus
As the introduction of new regulatory mandates diminishes and management concentrates on bringing financial institutions’ performance in line with investor expectations, organisations increasingly have sufficient capacity and motivation to tackle the productivity challenge — and many of our clients understand that they should. Institutions tend to need help, though, in acquiring the skills and tools needed to boost productivity.
We at PwC have identified six areas where clients are focusing their productivity efforts.
The transformation will require technology and humans to work together in a fundamentally new relationship, creating new opportunities for institutions and their employees.
To do this, the employees themselves must be ‘digital,’ and organisations must better leverage the crowd. Concentrating on these six areas is a great place to start the journey.