PwC releases SAP Signavio Process Intelligence accelerator for Salesforce

Disruption calls for greater speed in analysing and improving business processes. PwC’s new accelerator assists organisations in jump-starting the analysis of their sales activities and unveiling opportunities for improvement to help them rapidly optimise the process.

PwC described it perfectly in a recent report: “Chaos. There’s no other word for what most companies – and their leaders – have been through over the past few years.” Starting from the pandemic, a range of new challenges such as increased demand volatility, changing customer behaviours and more frequent supply chain disruptions, have been requiring companies not only to transform or improve the way they operate, but to do it fast.

As described in SAP's previous blog, to help companies thrive in this complex and dynamic scenario, SAP Signavio, together with its partners, has been investing heavily in developing content and ready-to-use value accelerators that can help organisations transform or improve their processes faster and smarter, avoiding the need to start from scratch.

It's worth highlighting that this initiative aligns closely with our core identity by adopting a broad, process-centric approach. Together with our partners, we focus on key processes for customers and their challenges, and with this process vision, we develop content and value accelerators that address not only SAP products, but also third-party applications. The new SAP Signavio Process Intelligence value accelerator for Salesforce by PwC is a remarkable result of this system-agnostic strategy.

In this blog, following a recent meeting I had with PwC’s Matthias Leybold, Analytics and AI Leader at PwC Switzerland, and Robert Weller, Head of Value Accelerator Delivery at SAP Signavio, I will sum up my findings around the capabilities of PwC’s new value accelerator and the benefits it provides to our customers.

What the new value accelerator is about

This new value accelerator, developed by PwC Switzerland, is specifically designed for the SAP Signavio Process Intelligence process mining solution and supports the Lead-to-Close process in Salesforce.

Matthias Leybold at PwC explained during our meeting: “Many companies only have a limited view on their sales pipelines. Common challenges such as inaccurate data, pipeline leakage, stagnation or imbalance, as well as missing visibility and transparency on the process itself are just some of the issues that might go unnoticed and cost companies time and money. This new accelerator will help customers to get a data-driven and fact-based understanding of the current state of their sales process”.

In particular, the accelerator bundles a standard data model, process KPIs and ready-to-run dashboards for analysis via SAP Signavio Process Intelligence. SAP Signavio Process Intelligence uses the readily available data in the Salesforce system to enable the discovery, mapping and monitoring of the Lead-to-Close process as well as unveil improvement potential”, added Robert Weller.

“This new accelerator by PwC will help companies to kick-start this process mining experience and significantly accelerate their time to value.”

Robert Weller, Head of Value Accelerator Delivery at SAP Signavio

The benefits for customers

More specifically, with this new value accelerator organisations will be reducing the time and effort they need to prepare their data for process mining. Using available process KPIs, dashboards and more, they will save time and be fully equipped to start analysing and monitoring their data and Lead-to-Close process within days. Ultimately, they will get a better understanding of their process, improvement potential, inefficiencies and root causes and gain a new-found level of visibility that will help them optimise their sales process.

According to Matthias Leybold at PwC, by adopting the new value accelerator, companies will get better insights into their data and, importantly, accelerate the time to get those insights. This ultimately can help organisations optimise their sales process and obtain business benefits in terms of:

accelerated sales cycles and reduced pipeline leakage;
improved win ratios and more focused targeting of their prospective customers;

more informed, fact-based business decisions in managing their sales pipeline.

“SAP Signavio Process Intelligence helps customers get visibility into real process execution. With this new accelerator, organisations can jump-start the analysis. It gives you the speed to be there."

Robert Weller,Head of Value Accelerator Delivery at SAP Signavio

The value of collaboration: process-centric value accelerators that serve customers needs

PwC and SAP have a long-standing partnership which has translated into several joint initiatives over the years. “This value accelerator incorporates SAP Signavio’s knowledge in process mining tooling and technology and PwC Switzerland’s expertise in delivering process mining services, combining the best of both worlds, and optimally supporting our customers”, added Leybold.

“We are extremely pleased about the collaboration with the team from PwC Switzerland. Together with our partners we have been developing value accelerators that are process-centric and can span SAP and non-SAP solutions. We focus on processes, understand the IT landscape of our customers and work to always serve them with the best content and value accelerators, both for SAP and non-SAP technology stacks,” Robert concluded.

Access SAP Signavio process Explorer to know more

To know more about this new value accelerator, you can access SAP Signavio Process Explorer. This gateway allows you to explore a myriad of content such as process models, capability maps, innovation and product recommendations. It also references SAP’s partners’ value accelerators and best practices, such as those offered by PwC, providing indications on how to get them. By accessing PwC’s dedicated area indicated by the PwC logo, you will have access to all the necessary details.

Don’t miss out on this opportunity; start your exploration now. All you need is to be an SAP registered user.