Mio. CHF annual savings for businesses in Switzerland
More trust in government authorities
Time savings for citizens and civil servants
Reduction in crimes such as assault and burglary
‘Don’t forget the humans!’ If we’ve learned anything from the e-government initiatives of the last twenty years, it’s that technology is the least of our problems. It’s an enabling factor, a necessary prerequisite, but one that is generally present. If digitisation fails, the cause is usually humans. So it’s time to go beyond our fascination with technology and think about concrete implementation – together with the people who will be using these technologies.