Deploying AI in corporate legal functions

A roadmap for success

Philipp Rosenauer
Partner Legal, PwC Switzerland

Fatih Sahin
Director, TLS Artificial Intelligence & Data Lead, PwC Switzerland

The emergence of artificial intelligence (AI) in the realm of corporate law offers an exciting spectrum of opportunities. To harness the power of AI successfully and transform legal operations, a strategic, well-planned approach is crucial. Here’s a guide on how to best deploy AI in corporate legal departments and some pitfalls to avoid during the implementation process.

1. Identify the needs
The first step towards successful AI implementation is identifying the areas in your legal operations that can benefit from AI. Whether it’s contract review, legal research, document automation or risk assessment, understanding where AI can bring efficiency and accuracy is paramount.

2. Choose the right solution
Once the needs are identified, select an AI solution that aligns with those needs. A common pitfall is getting swayed by AI’s allure and investing in tools that may not necessarily meet your department’s needs or are too complex for your team to handle. Always prioritise usability and relevance over sophistication.

3. Secure stakeholder buy-in
Implementing AI isn’t just about adopting technology; it’s about bringing about change in the way a legal department operates. It’s essential to get buy-in from all stakeholders, including lawyers, paralegals and management. Highlight the potential benefits of AI to overcome resistance and foster a positive attitude towards change.

4. Plan for data management
AI thrives on data. It’s crucial to ensure that your department’s data is well-managed, accessible and clean. Poor data quality is a significant roadblock in successfully deploying AI. Invest time and resources in data cleaning and management.

5. Invest in training
Even the most sophisticated AI tool will fail if the team doesn’t know how to use it effectively. Comprehensive training is vital to ensure smooth implementation and adoption. Training shouldn’t just cover the technical aspects but also the new workflows and processes that AI will bring about.

6. Monitor and adjust
AI implementation isn’t a one-time process. It’s essential to continuously monitor the performance of the AI tools, gather feedback from users and make necessary adjustments. Regularly reassessing your AI strategy and making improvements is key to long-term success.

7. Collaborate with IT
Close collaboration with your IT department can help avoid many pitfalls related to cybersecurity, data privacy and system compatibility.

8. Start small
A common mistake is trying to automate everything at once. Starting small allows you to test the waters, gain experience and build confidence. You can scale up gradually as your team becomes more comfortable with AI.

9. Legal and ethical considerations
Always be mindful of legal and ethical implications when deploying AI. Issues related to data privacy, bias and accountability should be addressed from the onset.


Deploying AI in corporate legal departments is not without challenges, but with a careful and strategic approach, these can be effectively managed. Embracing AI is no longer an option; it’s a necessity for corporate legal departments seeking to remain competitive and efficient in the digital era. With the right strategy and implementation, AI can be a powerful ally in the corporate legal landscape.

If you’re interested to learn more about how AI can be used in corporate legal departments, please join our upcoming webinar.

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Philipp Rosenauer

Philipp Rosenauer

Partner Legal, PwC Switzerland

Tel: +41 58 792 18 56

Fatih Sahin

Fatih Sahin

Director, AI & Data Leader Tax & Legal Services, PwC Switzerland

Tel: +41 58 792 48 28