Maximising the benefits of your privacy management tool

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  • Blog
  • 7 minute read
  • 12/03/24
Philipp Rosenauer

Philipp Rosenauer

Partner Legal, PwC Switzerland

Globally, the emergence of privacy laws is on the rise. Sometimes it is difficult for companies with an international background to safely manoeuvre through the jungle of different rules and align privacy processes. This is where the implementation of a dedicated privacy management software can help. However, there are a number of pitfalls that should be considered when using such privacy management software. In this blogpost, we will outline the most common mistakes and how to overcome them. 

Many organisations face common challenges and obstacles when implementing and using a privacy management tool, such as:

  • Lack of clarity and consistency on the data protection requirements and obligations across different jurisdictions and regulations.
  • Difficulty in maintaining and updating the data inventory, data processing activities, data subject requests and data breach notifications.
  • Inefficiency and complexity in intermodular data exchange and integration of external systems, such as CRM, ERP or HR.
  • Limited visibility and insight into the data protection performance and compliance status, due to inadequate reporting and dashboards.

At PwC, we have developed a Privacy Management Tool – Readiness Check, to help you assess the setup of your privacy management tool and provide specific recommendations for improvement and for leveraging the technology. As part of this Readiness Check, we especially assess the following areas:

  • Overall setup
    • General settings, e.g. user access rights
    • Concept of roles and responsibilities allocated to the users of the system
    • User manuals, documentation and trainings
  • Data collection
    • Privacy assessment templates, workflows and automation
    • Accuracy, completeness and comprehensibility of inventories
  • Platform usage
    • Intermodular data exchange
    • Integration of external systems, e.g. API
    • Reporting and dashboards

The results of our Readiness Check are consolidated in a report, containing recommendations and best practice approaches as well as specific suggestions for enhancing your tool’s performance and usability.

In general, analysing a privacy management software and taking the appropriate steps comes with the following benefits:

  • Save time and money by streamlining your privacy management processes and avoiding inefficiencies and errors.
  • Reduce risks and ensure compliance by following the latest legal and best practice standards.
  • Leverage the full potential of your privacy management tool by using its functionalities and features to the maximum extent and integrating it with other systems and data sources.
  • Gain insights and visibility into your privacy performance and maturity by using the reporting and dashboard features of your privacy management tool.
  • Learn from the experts and get tailored advice and guidance from our certified and experienced data privacy professionals.

If you are interested in our Privacy Management Tool – Readiness Check, please contact one of our experts. We will be happy to discuss your needs and expectations.

Contact us

Philipp Rosenauer

Partner Legal, PwC Switzerland

+41 58 792 18 56


Anouk Geene

Senior Associate | Data Privacy | ICT | Implementationᐩ , PwC Switzerland

+41 58 792 44 00


Caitlin Hemminga

Associate | Data Privacy | ICT | Implementationᐩ, Zurich, PwC Switzerland

+41 58 792 49 64


Gabriela Tsekova

Senior Manager, FS Regulations, PwC Switzerland

+41 58 792 29 93


Tanja Stefanie Weber

Associate | Data Privacy | ICT | Implementationᐩ, PwC Switzerland

+41 58 792 43 06