Charalambos Antoniou
Partner, Tax Function Design and Tax Transparency Leader, PwC Switzerland
Will Morris
Global Tax Policy Leader, PwC US
In previous post we’ve looked at how to define your tax strategy and execute it efficiently and effectively. Now we get to the gnarly bit: the tax risks. In this dimension we focus not only on the opportunities, but on the threats ‒ and how to manage them effectively with the help of an appropriate tax risk and control framework.
Dimension III of your tax governance framework, your tax risk and control framework, is all about being aware of your tax risks and managing them effectively. It basically consists of four components:
It’s important to stress at this point that the tax and risk control framework can’t exist in isolation. Given that tax risks may eventually manifest in different areas of your business, different stakeholders must be aware of them. This means it’s essential to start the conversation by answering the question of whether the company already has an Enterprise Risk Management (ERM) framework . If this is the case, your tax risk and control framework should naturally be aligned with this ERM framework.
To put a tax risk and control framework in place, you first need to define and classify your tax risks. You might already have a general definition in your ERM framework. Whatever the case, at this point it’s helpful to ask a number of questions:
Once you’ve put the parameters of the tax risk and control framework in place, you can move to the tax risk appetite. Broadly speaking this means your company’s approach to tax risks. Your tax risk appetite should therefore take account of the tax risk strategy, developed from your tax strategy, which sets out strategic plans for risks and their management. We already examined this in our blog post on tax strategy.
When defining your tax risk appetite, it’s also essential to determine your level of acceptance of tax risks and your basic approach to managing them. We often talk about the risk-averse (who are reluctant to accept any tax risks) on the one hand and the risk lovers (willing to accept higher levels of risk) on the other. And then there’s your approach to managing risk, which can range from proactive to more passive.
The more fully you understand your tax risks, the easier it is to manage them effectively. So it’s also important to determine a tax risk profile mapping your vulnerability to specific tax risks. By the nature of their operations, some companies might be more exposed to certain tax risks than others. Multinationals, for example, can often encounter permanent establishment risks.
The process of managing tax risk basically breaks down into five components:
Some people would question whether prevention is part of tax risk management, as when you prevent a tax risk, there is no risk and therefore nothing to be managed. As often stated, there is no one correct answer and any of the approach stated might be applied by you if aligned with the approach applied by your organisation. For each of those stages it’s important to set down roles, powers and responsibilities for the risk management process as well as the controls built into the process, the documentation of processes and the use of technology.
Last but not least is risk reporting. Basically, this involves deciding what and when should be reported, how it should be reported and to whom.
It is of the utmost importance to have an efficient tax risk reporting process in place in order to keep valid stakeholders informed on time. It this respect, a very supportive tool is the so-called Tax Decision Matrix assigning approval powers for risks with certain impact and probability thresholds. The Tax Decision Matrix must be aligned with wider ERM framework to avoid duplication or absence in reporting.
Establishing a tax risk and control framework along the lines described in this post may seem pretty straightforward. The real challenge is to raise awareness of tax risks within your organisation, among non-tax specialists as well. As we pointed out at the beginning of this post, a risk may appear in different areas of your business activities. This can be a problem, especially if the group tax function doesn’t have a full overview of the company’s operations. This means it’s extremely important to maintain communications between tax and the business and other functions so that tax is aware of operations and the business is aware of tax. Only by cooperating in this way can you effectively manage tax risk. This applies especially to prevention.
The most fruitful next step is probably to initiate a discussion around risk management in your company and find out whether there’s an established ERM framework in place. On this basis you can set about establishing your tax risk and control framework. Another important step is to make employees aware of tax and your tax risk and control framework. And naturally once your framework is in place, you have to run it efficiently.
This framework concept however limited by how you operationalise it. In the past, such projects could lead to Excel spreadsheets which were never updated after the implementation. Nowadays, technology can support you, for example in the form of Smart Business Insight Suite. This comprehensive and intuitive solution allows tax function to manage compliance, risks and regulatory reporting obligations. This way, your Tax Risk and Control Framework is not only documented, but actually brought to life – with a comprehensive and full audit trail.
The benefits of a tax risk and control framework are clear: it’s an invaluable tool that will help you manage tax risk effectively and any adverse measurable and non-measurable consequences on your business.
At PwC we are ready to help you with developing your Tax Risk and Control Framework, beginning from supporting in defining principles aligned with the ERM framework, through building a fit-for-purpose Tax Risk and Control Framework and running it with the support of PwC developed technology solutions like Smart Business Insight Suite.
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Gain more insights in our blog post series about tax governance framework.
Charalambos Antoniou