Microsoft Dynamics 365 consulting by PwC Switzerland

Microsoft Dynamics 365 for Marketing helps you target the right segment from the beginning and enables you to capture every touchpoint with customers in real-time. Furthermore, innovative solutions such as AI to suggest ideas on how to structure marketing emails make customer loyalty a certainty and ensure that you keep your competitive edge. Fully understand your customers with Microsoft Dynamics 365 for Marketing.

The journey of a client often begins with a spark of curiosity, an initial interest – a lead. From there, a journey lies ahead – for the client and for the sales team – until an order is placed and beyond. Microsoft Dynamics 365 for Sales can provide a unique view on your client and help you to successfully manage the relationship. From keeping track of all data to taking insight-based actions, Microsoft Dynamics 365 for Sales is here to help you sell more.

In these unprecedented times, customers rely on receiving their orders in a fast and uncomplicated way. Building positive customer experiences, providing the needed resources and at the same time monitoring operational costs might seem a daunting task. Microsoft Dynamics 365 for Sales enables you to elevate your service operations and deliver exceptional experiences by moving from reactive to proactive to predictive.

In the current Microsoft suite, a myriad of apps allows you to meet many specific business challenges. These apps are already powerful on their own, but by connecting them, you can create end-to-end solutions that enable your business to adapt even faster. You can analyse more to take informed decisions, automate more to enhance productivity, and enable more to turn even more ideas into impactful solutions. Connect your Microsoft apps with Microsoft PowerPlatform.