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Our latest research and insights: Digital
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A people-centric approach for a successful front-office transformation
The new market reality brought about by the digital transformation is forcing companies to change their business models. The digital era has given birth to a new mindset among end-users, customers and consumers. We all expect service and content that is relevant to what we are doing – anytime, anywhere, and in the format and on the device of our choice. It is this journey that dictates a company’s strategy and the need for change.
Transparency Solution for DLT companies
PwC provides to Crypto Valley Association (CVA) members and other blockchain/ Distributed Ledger Technology (DLT) companies a report (transparency solution) that checks upon and confirms the corresponding Swiss Banking Association (SBA) guidelines.
Digital identity - Your key to unlock the digital transformation
Identity is a precondition for participating in society by facilitating access to health and welfare systems, education, and financial and government services. With the accelerating digital transformation, a rapidly growing number of transactions is conducted online, creating an ever-more-urgent need for a digital identity.
Digital trust drives business growth
Companies that manage digital risks and embed cybersecurity into their business strategy clearly outperform their peers. The global PwC 2019 Digital Trust Insights Survey reveals that market leaders are cybersecurity front-runners at the same time, and that they do in effect deliver more value and better business outcomes.
Meet chatbot IQ: follow the lead of a major Swiss insurance company and enhance your customer service with AI
PwC strengthens its disruptive digital technology credibility. Over 1.5 million SWICA customers can experience our expertise first-hand: ‘IQ’, the Swiss health insurance industry’s first artificial intelligence (AI) chatbot.
Round-up of F10’s fourth accelerator programme
Last month, F10 celebrated the completion of their fourth «Prototype to Product» programme with Demo Day. The event showcased 12 FinTech start-ups that were supported in developing their prototypes into a sellable product. I am pleased to introduce the five graduating start-ups that PwC interacted with the most throughout the six-month programme.
Five practical steps to make Artificial Intelligence (AI) interpretable
If AI is to gain people’s trust, organisations should ensure they are able to account for the decisions that AI makes, and explain them to the people affected. Making AI interpretable can foster trust, enable control and make the results produced by machine learning more actionable. How can AI-based decisions therefore be explained?
6½ Digital Growth Hacks you need to know for 2019
Digital marketing will change in 2019 and what worked in the past won’t work anymore. So in the next few weeks I’ll be sharing my thoughts on what you need to change to be successful in 2019, in the form of 6½ tips. Here’s my tip No. 1.
The global footprint of data protection regulations
Data protection is a complex topic, and even more so when your business is present in multiple countries and thus subject to a number of different laws. Organisations in this situation need to consider what regulations apply to them, when to act, and what processes to implement.
With good training, human beings can become the strongest defence against cyber attacks
With the digitalisation of the economy making such rapid ground and the number of smart devices exploding, new cyber risks are bound to emerge. To protect themselves, companies will have to share information on the nature of any attacks they incur and better train their employees.
Internal audit’s digitalisation imperative
Digital technologies, such as robotic process automation and advanced analytics, are helping internal audit to dramatically improve its performance and influence. Such technologies are enabling internal audit to be more proactive, strategic, effective and efficient.
Success by the Synergy of Internal Audit and Digital Strategy
How well-prepared are organisations to brace the digital megatrend? How can organizations best assess digital risks? What is the influence of Internal Audit on a company’s digital strategy? The following article provides insights into some answers to these questions.
