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Our latest research and insights: Digital
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Digital trust drives business growth
Companies that manage digital risks and embed cybersecurity into their business strategy clearly outperform their peers. The global PwC 2019 Digital Trust Insights Survey reveals that market leaders are cybersecurity front-runners at the same time, and that they do in effect deliver more value and better business outcomes.
Meet chatbot IQ: follow the lead of a major Swiss insurance company and enhance your customer service with AI
PwC strengthens its disruptive digital technology credibility. Over 1.5 million SWICA customers can experience our expertise first-hand: ‘IQ’, the Swiss health insurance industry’s first artificial intelligence (AI) chatbot.
Round-up of F10’s fourth accelerator programme
Last month, F10 celebrated the completion of their fourth «Prototype to Product» programme with Demo Day. The event showcased 12 FinTech start-ups that were supported in developing their prototypes into a sellable product. I am pleased to introduce the five graduating start-ups that PwC interacted with the most throughout the six-month programme.
Five practical steps to make Artificial Intelligence (AI) interpretable
If AI is to gain people’s trust, organisations should ensure they are able to account for the decisions that AI makes, and explain them to the people affected. Making AI interpretable can foster trust, enable control and make the results produced by machine learning more actionable. How can AI-based decisions therefore be explained?
6½ Digital Growth Hacks you need to know for 2019
Digital marketing will change in 2019 and what worked in the past won’t work anymore. So in the next few weeks I’ll be sharing my thoughts on what you need to change to be successful in 2019, in the form of 6½ tips. Here’s my tip No. 1.
The global footprint of data protection regulations
Data protection is a complex topic, and even more so when your business is present in multiple countries and thus subject to a number of different laws. Organisations in this situation need to consider what regulations apply to them, when to act, and what processes to implement.
With good training, human beings can become the strongest defence against cyber attacks
With the digitalisation of the economy making such rapid ground and the number of smart devices exploding, new cyber risks are bound to emerge. To protect themselves, companies will have to share information on the nature of any attacks they incur and better train their employees.
Internal audit’s digitalisation imperative
Digital technologies, such as robotic process automation and advanced analytics, are helping internal audit to dramatically improve its performance and influence. Such technologies are enabling internal audit to be more proactive, strategic, effective and efficient.
Success by the Synergy of Internal Audit and Digital Strategy
How well-prepared are organisations to brace the digital megatrend? How can organizations best assess digital risks? What is the influence of Internal Audit on a company’s digital strategy? The following article provides insights into some answers to these questions.
Six tips for robotic process automation (RPA) developers
Drawing on experience gathered in the course of implementing 30-plus robotic process automation solutions in a global enterprise since the beginning of 2017, this blog post gives six practical tips for maximising the value from RPA software robots for the benefit of enterprise process owners.
Rise in cyber criminality calls for increased IT resilience
The 22nd PwC CEO Survey reveals: Swiss companies recognise the importance of technological progress and digitalisation, and they realise that data protection entails considerable challenges. They are fully aware of the threat of cyber risks, yet, still lack the necessary drive to heighten their cyber resilience.
Records and data management in times of new data protection and privacy standards, legal hold and retention schedules
With the increasing regulatory and operational requirements to manage and maintain data, it is important to ask yourself where you stand in your records management journey.
